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۩ We Deliver Worldwide ۩ There may be delays in shipping because of the virus ۩ We deliver worldwide ۩ There may be delays in shipping because of the virus

VAT, Shipping & Customs


Do I have to pay a VAT tax on my order?

Rumi's Garden is a VAT registered company (IVA Number: ESY7521386D). For all purchases made within the EU, including the UK, a VAT tax is required to be collected and paid to the Spanish government. The amount of VAT tax will appear during the checkout process and on the final invoice.

 

Depending on my location, how long will an order take to reach me?

Rumi's Garden offers a variety of courier service options to choose from. Due to Corona virus, unforeseeable delays to processing and shipping times may occur. This is out of the control of Rumi's Garden.

 

Courier Service
Timescale Insured
Correos (Uninsured Spanish Mail)
Allow 1 Week for Processing & 4 Weeks for Delivery
No
Correos Express (Uninsured Spanish Mail)
Allow 1 Week for Processing & 3-4 weeks for Delivery
No
Packlink Selection
Allow 1 Week for Processing & 3-4 Weeks for Delivery
No
Packlink Express
Allow 1 Week for Processing & 2-3 Weeks for Delivery
Yes
TNT
Allow 1 for Week Processing & 14-16 Days for Delivery
Yes
Zeleris
Allow for 1 Week for Processing & 4 Weeks for Delivery
No
Zeleris Express
Allow 1 Week for Processing & 3-4 for Weeks Delivery
Yes
DHL
Allow 1 Week for Processing & 1-2 Weeks for Delivery
Yes

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Is Rumi's Garden responsible for dealing with customs? 

When ordering from www.RumisGarden.co.uk, you're responsible for assuring the product can be lawfully imported to the destination.

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of Spain may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; www.RumisGarden.co.uk has no control over these charges, nor can Rumi's Garden predict what they may be.

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID, or a proof of identity such as a copy of your passport.