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Rumi's Garden offers interest free payment plans for our products. If you are interested in making a payment over a longer period of time, please use the 'Put It On Lay-Buy' payment plan. 'Put It On Lay-Buy' is interest free but they take a 1.9% service charge. 

The first payment of the payment plan serves as a reserve for the item you want to buy. Once the payment is made in full, we will send you the item. A 50% payment is required. If you decide to cancel the item you have reserved after making the first payment installment, the initial installment will not be refunded.

Please carefully read the contract below which is binding to both parties:

PUT IT ON LAY-BUY: Terms, Agreements and Contract

Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com has identified core principles we believe are integral and imperative for all Lay-Buy agreement deals transacted through our PUT IT ON LAY-BUY checkout payment option to be fair and reasonable per the Fair Trading Act 1999.

The following principles below therefore make up the Terms & Conditions for any Lay-Buy or Layby contract and related transactions entered into. This applies to all and any lay-by contract template utilized by both the vendor or consumer:

1. Record of Payment

A record of payments transaction history will always be available for both the merchant and buyer, recording all amounts paid to-date and the date and value of all future pending payments as per your agreed lay-by policy.

2. Storage and Identification of Lay-Buy Products

Product’s on Lay-Buy will be set aside and stored separately to other products. Products will be clearly identified as ‘Lay-By contract’ products by a number or some other identification.

3. Cancellation of Lay-Buy by Buyer

The buyer may cancel their LayBuy agreement form at any time prior to delivery of products. However, after the first instalment payment is made, it will not be refunded.

4. Cancellation of Lay-Buy by Seller

The seller under a Lay-Buy must not cancel it unless –

a) The buyer breaches a term of the Lay-Buy; or

b) The seller stops trading; or

c) The products are no longer available

5.  Cancellation on breach by Buyer

If a buyer has breached a term of a Lay-Buy and seller intends to cancel the Lay-Buy, before doing so seller must –

a) Give the buyer notice of seller’s intention to cancel the Lay-Buy; and

b) Allow the buyer at least 14 days within which to rectify the breach; and

c) The notice to be given has to be in writing, sent to the buyer’s last known address or email, or, if the buyer so agrees, orally; and

I) must specify the breach of the Lay-Buy for which the Lay-Buy is being cancelled; and

II) must state the time within which the buyer must rectify the breach;

III) must state the matters listed per below:

* the purchase price of the products;

* all cancellation charges payable under the agreement; and

* the total amount paid under the Lay-Buy;

* any amount owing to either the buyer or seller under the terms of the Lay-Buy on the cancellation of the Lay-Buy.The Lay-Buy is cancelled at the end of the period specified in the notice unless the buyer rectifies the breach before then or Seller agrees not to cancel it.

6.  Cancellation where business closes

If Seller under a Lay-Buy agreement proposes to stop trading before the agreement is completed, Seller must give notice of the proposal to the buyer and must either –

(a) allow the buyer 7 days within which to complete the agreement; and

(b) cancel the Lay-Buy

7. Cancellation where products not available

If the products are no longer available, Seller must cancel the Lay-Buy and refund all monies to the buyer.

8. Banking Charges Back Fees

The seller shall be entitled to pass-on to the buyer all charge back fees received by any given bank for any given customer charge back from any given Lay-Buy deal.

10. Service Fee

Seller shall not charge the customer any interest charges, membership fee or service fee on any Lay-Buy sales transaction. Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com charge an admin fee, which is a once-off 1.9% of the total order value at checkout. The buyer will pay this amount to Lay-Buys at checkout at time of paying the down payment. This fee is an admin fee and is therefore not refundable.

11. Lay-Buy Reporting

Seller shall have reporting in place for all Lay-Buy deals covering Down Payment made, Lay-Buy period, Frequency of payments required, Payment amount required per installment; and a full record of all payments made to-date (amount and date on which made).

12. Delivery

The seller will only dispatch the buyer product/s after receiving the final installment payment for all Lay-Buy deals.

13. Miscellaneous

13.1   This Agreement shall be binding upon, inure to the benefit of, and be enforceable by the representatives, successors and assigns of the parties hereto.

13.2   This Agreement may be amended only by a written instrument duly executed by all parties hereto.

13.3   The parties hereby represent and warrant that each of them has full legal right, power and authority to enter into this Agreement and to carry out its obligations hereunder.

13.4   This Agreement may be executed simultaneously in one or more counterparts, each of which shall be deemed an original but all of which together shall constitute one and the same instrument.

13.5  Article headings contained herein are for reference purposes only and shall not in any way affect the meaning or interpretation of this Agreement.

No, our prices are fixed.

Historically, throughout the Islamic world from Andalusia, North Africa, and Sub-Saharan Africa to Historic Syria, Iraq, Persia, and India the common veneration of the ‘traces’ (i.e. footprints and handprints) of the prophets and other holy persons became widespread. Moreover, talismanic objects were an essential feature of medieval Islamic villages, towns, and cities and many sites containing portable objects and talismanic designs associated with the Holy Ka'aba, prophets and holy men existed at places of worship, city gates, near sacred trees and springs. Teaching colleges for the religious sciences (madrasas) and mosques became repositories for sacred objects. Furthermore, the appearance of relics and relic replicas in mosques had caused a revival in these places of worship because crowds wanted to view the relic. 

Relics are receptacles mainly receptacles for baraka but also serve the individual and collective memory. Muslim devotees yearn to preserve the memory of holy persons in objects which symbolized a tangible link between them and the holy person. Through the mere act of remembrance of holy persons and their miracles and memorializing the past, memory becomes a lived and shared experience. 

Of course, in Islam, the exemplar par excellence of sanctity is the Prophet Muhammad whom Muslims seek to emulate in their daily lives and objects associated with him were imbued with and came to embody the sacrality of his person. Prophet Muhammad became the object of veneration precisely because his teachings, sayings and silent affirmations were meticulously preserved by his Companions and transmitted to subsequent generations, who preserved and employed his relics seeking to derive blessings (baraka) from them even after his death.

The following are some narrations on Islamic relics:

The Umayyad caliph Muawiya (r. 41/661–60/680) who acquired the Prophet’s nail parings, said: 'The Prophet once clothed me with a shirt, which I put away, and one day when he pared his nails I took the parings and placed them in a bottle. When I die, clothe me in that shirt, and chop up and pulverize the parings; sprinkle them over my eyes and into my mouth, on the chance that God may have mercy on me through their baraka.'

Ibn Sirin said: ‘I said to Ubida [as-Salmani], ‘‘I have some of the hair of the Prophet, may peace be upon him, which I got from Anas or Anas’s family’’.’ He replied, ‘If I had a single one of those hairs, it would be dearer to me than this world and everything in it.'

Thumama related that Anas said, ‘Umm Sulaym used to spread a leather mat for the Prophet, peace be upon him, and he would have a midday nap on that mat at her home’. He said, ‘When he slept, [Umm Sulaym] would collect some of his sweat and hair and put it in a bottle and added it to perfume (sukk).’ [Thumama] said, ‘When Anas ibn Malik was dying, he told me to put some of that perfume in his embalming scent (hanut),  and that was done.’

Abu Jafar Ahmad b. Abd al-Majid said: I cut the pattern [of the Prophets sandal] for one of my students. [He came to me one day] and said: ‘Yesterday I saw a wonder from the baraka of this sandal. My wife was suffering from a pain which almost took her life. I placed the [image of the] sandal on the spot of her pain and said: O God, show me the blessing (baraka) of the owner of this sandal. God cured her instantly.

Relic replicas are exact copies of an original relic. As an example, Rumi's Garden has been blessed to receive an exact mold taken from an original Footprint our Beloved's ﷺ in the Ayup Sultan mosque in Turkey. From that mold, we proceeded to create casts. 

We state very clearly, within item descriptions, whether an item is a relic or a relic replica.

It's very hard for a regular Muslim to come across relics and relic replicas and if she/ he does, they are often extremely expensive. Kiswah pieces, for example, are often given to diplomats and to people with connections either by Saudi royalty or The Kiswah Factory. When they are sold, they often cost thousands. 

We at Rumi’s Garden feel that this is a good opportunity for any Muslim to simply have something from our Beloved Prophet ﷺ or the Holy Kaaba at a fair price that is often much lower than its market value. We do this because we understand that these relics serve as a support for the remembrance of God. We are meticulous in doing our homework to ensure that each item sent to you is authentic and a reflection of the beautiful spirit of Islam. 

The simple answer is yes! We receive all relics and relic replicas from leading Islamic collectors from around the world with an expertise in the field. We have established a broad network of reliable sources and we do not carry any relics that are fake or inauthentic. We realize that there are sellers in the market who scam people for extortionate amounts of money for fake products and this is something we are attempting to fight. It is our job to provide you with only authentic relics and replicas. 

Our process of authentication is the following:

• To begin with, we only receive relics from reliable collectors who specialize in collecting Islamic relics.
• We at Rumi's Garden personally examines the relics and we receive the sanad and background story of the relic.
• We communicate with experts in Islamic art and/ or textiles who contextualize the relic historically via existing research and information and they compare the collector sanad with the scientific information the collector provides.
• We communicate with experts who collect Islamic relics who compare the relics we have to their own collection and who can critically assess the relics. 
  
• We send the relic to the Islamic Antiquities of Kuwait so that they can further investigate the relic and provide an in depth examination.
• We take the relic to a valuation service within auction houses who assess the value of the relic.
• Finally, we get the blessings and approval of Mashayakh we are connected to, many of whom collect relics themselves.

If a relic or replica comes with a certificate of authentication, we clearly state it in the description and we always mention the source of the certificate.

The relics on Rumi's Garden are limited to what has always been accessible to Muslims living in Traditional Islamic societies.

Kiswahs

In the time of Sayidna Umar Ibn al-Khatab, a piece of the kiswah was given as a memorabilia to pilgrims after they had completed their Hajj. Of course, this is no longer the case and now only a select few have access to the kiswah. Others who attempt to buy them, often pay extortionate amounts of money and they make these purchases without being certain where the kiswah is sourced from. However, as a service to those who are lovers of Mecca and Medina, we, with the permission of our Mashayakh, have made the kiswah available for the regular Muslim so it may support his or her faith. Our selection includes small and larger sized cutouts to fit a variety of budgets.

Replica of the Prophets ﷺ  Blessed Footprint and Handprint

Historically, there is evidence that some mosques that were completely empty, but then received a Blessed Footprint or Handprint of our Beloved ﷺ, were revived since the congregation wanted to get a glimpse of something from his Blessed being ﷺ. This is due to the tremendous amount of baraka of the Blessed Footprint  and Handprint that would attract any believers. Till this day, many visit the Ayup Sultan mosque, The Shaykh Ahmed Al-Badawi mosque and others, to pay their respects to these Blessed relics. Now, this baraka can be in your home via the replicas we have sources. It is a great Blessed object for you and your loved ones to gather around and remember our Beloved ﷺ.

Carpets from around the Ka'aba and Masjid al Nabawi

Unfortunately, many of the carpets that are located around the Ka'aba area and in Masjid al Nabawi are often simply thrown away after they are deemed old or in unfit condition. Some collectors end up taking these carpets and then sell them at extortionate prices. We have been lucky to find collectors who source to us for reasonable prices to make these carpets available to you. Our selection includes prayer size rugs and small cutouts to fit a variety of budgets.

We absolutely do not source and never intend to source items such as the Blessed hair, teeth, clothing, blood, sweat and other intimate belongings of our Beloved Prophet ﷺ, his companions or the awliya. We find the sale of such relics to be obscene.

We also do not rent out relics as has shamefully been done by some collectors.

Yes! All our items have been used in the respective blessed places mentioned above and we do not supply, what some call 'extras', that weren't actually used in these sacred places.

In the description of each relic, we mention if it comes with a certificate and where the certificate comes from. Do not expect a certificate if the item description does not mention that it comes with a certificate.

Islamically speaking, a transaction requires the trust of two parties; the buyer and the seller. If you have doubts about a relic, please return it back to us within a 14 day period in the same condition as it was sent to you and we will refund the money. We would never ask of you to keep a relic that you doubt since this is both an injustice to you and the relic itself.

No. All our work is done online and we are unable to meet clients, at this point, due to a lack of workspace.

Rumi's Garden takes one week to process your order.

We then use Royal Mail First Class Tracked and Signed For. This means that orders will usually reach you in 2 days excluding weekends and holidays after the order is processed. As soon as we send the order, we give you a tracking number so you can see where your package is in the shipping process. As soon as we process your order, a tracking number will be sent to the email you provided so you can see where your package is in the shipping process. Enter your tracking number into the Royal Mail website to be able to view this. Upon receiving the order, you'll be required to sign for it.

Rumi's Garden takes one week to process order.

When we process your order, if it is over 500 grams, we use DHL. The time it takes to reach the international destination depends on where the item is being sent to. Furthermore, customs may check items so it is always best to expect a waiting time from your respective country for items to arrive. As soon as we have processed your order, a tracking number will be sent to the email you provided so you can see where your package is in the shipping process. Enter your tracking number into the DHL website to be able to view this. Upon receiving the order, you'll be required to sign for it.

By UK law, we are required to refund or replace damaged items or wrong orders returned to us within a period of 14 days from purchase. We also simply take items back if you are not happy with your purchase, within the 14 day period, as long as the items are in the same condition as when they were bought.

All returned items will be quality checked upon arrival at Rumi's Garden, and a refund will be issued upon satisfactory inspection. Please include certificates with return, if certificate is included in original purchase. A refund will not be made if certificate is not included.

Please return item to:

Europa House,

Barcroft St,

Bury,

BL9 5BT

At Rumi’s Garden, we believe that none of the items on our website are simply commodities, especially not the relics and relic replicas. Craftsmen have put their hearts and souls into their work and we are trying to keep many of these dying crafts alive. We do not put a price on the relic, relic replica or craft as an indication of what it's worth; we are aware that they are priceless. The price is to cover the cost we bought it for, the frame, packaging and all the time and effort we put into making your buying experience a pleasant one. Furthermore, part of our expenses includes different charity projects we are involved in. In a sense, purchasing these relics and relic replicas is not different to purchasing a copy of The Holy Quran or an old Islamic manuscript - with the added value that Rumi's Garden is involved in philanthropic work.

Yes!

We have quite a few projects that center around philanthropic work and we count these projects towards our expenses. These include:

• We directly subsidize financially and donate relics to traditional mosques, museums, Islamic tours and mashayakh.
• We financially support craftsmen around the Islamic world so that their dying crafts may subsist and so that they may make fair wages.
• We directly support financially refugees who work with the crafts.
• We directly support local Muslim businesses within our community.
• We directly support financially those who are needy within our community.

No, we are unable to provide this service at this point.

Yes, we do for certain items within the crafts such as prayer beads. However, our relic replicas are not eligible for wholesale.

For a discussion on wholesale purchases, please contact us on info@RumisGarden.co.uk.

Yes! We are quite rigorous in choosing items that are to be sold on our website. Our criteria is that your art must be a traditional Islamic craft that is handmade and of high quality. If you feel your art fits this criteria, please contact us on info@RumisGarden.co.uk.

It would be an honor and a pleasure! We are always looking for locals who understand the crafts of their own people. Our criteria is that the items that we would be interested in are traditional Islamic crafts and are handmade. Please contact us on info@RumisGarden.co.uk so we can discuss possibilities of working together.

We are always happy to hear from clients via our email info@RumisGarden.co.uk

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